Refund policy

Digital products may become available immediately after payment. Please review the product description before purchasing.

This policy applies only to optional paid orders. Free sample downloads do not involve a charge or refund.

Eligible requests

Contact support if you were charged twice, paid but did not receive access, or received a file that cannot be opened. Include the order number and a description of the issue.

Not eligible

Refunds are generally not provided after a file has been downloaded successfully, when the product matches its description, or when access was revoked because of fraud or abuse.

Processing

Approved refunds are returned through the original payment method. Processing time depends on the payment network and issuing bank.

Contact

Refund requests can be sent to admin@digital.store with the subject line containing your order number.